Job Overview
We are hiring a Project Resource Scheduler to allocate work activity in line with client needs across a team of operatives / sub-contractors nationwide ensuring key SLAs are consistently met.
Key Responsibilities
- Effectively plan works daily for dedicated resource, ensuring client SLAs and crew profitability targets are met consistently.
- Liaise with the client to resolve queries about the works being completed, providing regular updates on progress as required.
- Liaise with field resource to provide accurate updates.
- Talk to third parties for specialist requirements (e.g. traffic management, stores and materials, pest control, electricians).
- Monitor photo evidence on internal systems and report findings to operatives for correction, escalating to Project Delivery Manager.
- Manage orders through to completion on internal and client databases in real time ensuring data entry is accurate and complete.
- Ensure DFEs are updated and correct prior to billing, including all additional costs for applications.
- Input timesheet to correctly capture activity.
- Manage processes on internal systems.
Skills & Qualifications
- Good organisational skills with the ability to prioritise effectively, manage conflicting priorities and achieve deadlines.
- Ability to work in a fast paced, changing environment taking commercial decisions.
- Calling landlords to arrange access for surveys and kick‑off calls with landlords where needed.
- Joint process walkthroughs involving landlords and delivery partners.
- Standardised landlord information request forms completed.
- Complaints handling process and forms.
- Additional approach needed for engaging smaller landlords and gathering missing information.
- Draft resident pre‑build letters.
- Attention to detail.
- Commercial awareness.
- Effective communication.
- Stakeholder management.
- Interpersonal skills.
Other Details
- Start date: Immediately.
- Salary: Yearly salary paid along with holidays, company package, pension and promotional/career development opportunities.
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