Location: Cleethorpes Pearl Holiday Park
Salary: £12.71 per hour
Who we are?
We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime.
What we need in a nutshell
As Guest Services Assistant, we want you to make our guests feel welcomed, cared for, and inspired to have their best holiday ever, from check‑in to the moment they leave. Your role, always with a friendly smile, will include:
- Meeting and greeting guests and checking them in and out
- Resolving complaints in a way that makes guests properly looked after
- Serving customers in our on site shop and helping them to find what they need, ensuring you have knowledge of all the products in the shop.
One more thing… holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too.
What we can offer you
This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including:
- Training and Development
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
Our promise to you
Holiday Heroes come with all sorts of different super‑powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
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