People Operations Administrator

The Role

• Permanent
• Full Time

Role Summary

The People Operations Administrator plays a vital role in ensuring a positive employee experience while maintaining accuracy and compliance across all HR activities. You will provide administrative support to employees across Rubix UK&I, with a focus on delivering an excellent employee experience and high-quality service. You will also support business managers in managing low-level employee relations casework by providing advice and guidance to support effective decision-making.

Key Responsibilities

• Provide full administrative support to all areas of People Operations, including HR, Learning & Development, HR Systems, Recruitment, and Compensation & Benefits in line with SLAs.
• Maintain accurate and up-to-date employee records, including contracts, personnel files, and HR databases.
• Prepare and issue HR-related documentation such as offer letters, contracts of employment, and policy updates.
• Support the People team in ensuring compliance with GDPR and other data protection regulations.
• Ensure onboarding processes are completed efficiently, while maintaining compliance with all legal requirements.
• Act as a first point of contact for employee queries related to HR policies, procedures, and benefits, triaging and escalating as required.
• Support business managers with employee relations casework, including first-stage disciplinary matters.
• Generate regular reports on HR metrics such as headcount, absence rates, and turnover, as required.
• Contribute to the successful processing of payroll, ensuring all system updates are accurate and completed in line with monthly deadlines.
• Ensure all HR practices and procedures comply with current employment legislation and company policies.
• Provide administrative assistance for HR projects, as required.
• Support the People team with ad hoc tasks to enhance the efficiency of the HR function.

Essential Qualifications And Experience

• Comfortable working in a fast-paced, high-volume environment
• Excellent attention to detail with strong communication skills
• Excellent time management skills, with the ability to manage your own workload and meet agreed service level agreements (SLAs).
• Ability to build strong working relationships with stakeholders at all levels.
• High level of IT proficiency, including intermediate Microsoft Office skills (Excel, Word, etc.).
• Proactive approach to problem-solving.

Desirable Qualifications And Experience

• Previous experience within an HR or People Operations environment.
• Basic knowledge of employment law.
• CIPD Level 3 or above.
• Experience using HR and payroll systems.

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