Market Operations Apprentice | L3 Providing Financial Services
Programme Overview
You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long‑term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when.
Citi is looking for Apprentices to join our thriving Market Operations teams. Our Operations teams work closely with both clients and internal business partners to provide best‑in‑class service and processing support. This is very much a team environment, and apprentices will learn the skills needed for the role by job shadowing other team members, learning tips and tricks from experienced members of the team, and will be given exposure to a vast range of Citi technologies and learning materials to help you excel.
Programme Description
We’re committed to teaching you the ropes. During the program you will study for the City & Guilds Level 3 Certificate in Providing Financial Service qualification. Aside from your peer group and manager, you will have a buddy and a dedicated program manager while on the program plus access to Citi’s online training portal. Side by side job shadowing and coaching with your team combined with the opportunity to work gain experience liaising with Trading/Sales, Legal, Credit and other Ops counterparts in one of the world’s largest investment banks.
Our Markets Operations apprenticeship is the perfect launchpad for enthusiastic individuals looking to build a rewarding career. You’ll play a key role in ensuring that global financial transactions run smoothly and securely, all within the dynamic and fast‑moving environment of the markets.
This program offers a hands‑on experience where you’ll learn directly from experts, contributing to real‑world operations that impact clients worldwide. Here’s a glimpse of what you’ll experience:
- Becoming a Transaction Pro & Risk Detective: You’ll learn how to process essential market transactions, mastering the details of how financial instruments move and how our systems work. This includes accurately handling data across multiple tech platforms. Think of yourself as a guardian, helping to spot and manage potential risks to keep everything safe and secure for our clients and the firm, even when things are moving super fast!
- Connecting with Global Clients, Fast‑Paced Style: You’ll get to interact with our diverse clients from all corners of the globe. Learning to respond to their questions and processing needs quickly and accurately is key to providing excellent service. This will help you build great relationships and understand how your work directly supports our clients in the speedy world of financial markets.
- Learning the Ropes of Control and Security: We’ll teach you all about the important procedures and controls that keep us, our clients, and the firm safe. You’ll discover how we securely manage transactions, how we flag and handle issues, and how we collaborate to minimize risks. This is your chance to understand the backbone of financial safety.
- Innovating for a Smarter Future: We love fresh ideas! In the fast‑evolving markets, there’s always a better way to do things. We encourage our apprentices to think creatively and suggest how we can make tasks more efficient or even automate them. Your input can help us work smarter and faster, freeing up time for everyone to get involved in more exciting and impactful projects that enhance how we operate.
Qualifications
- You have an A‑Level or equivalent
- 5 GCSE passes or equivalent with A–C grades in English & Math
- Successful applicants for this opportunity will enrol on to the Belfast Met Level 3 Course
Who we think will be a great fit…
- Demonstrate motivation for joining both the program and Citi
- Strong analytical skills & great attention to detail
- Multi‑tasking skills with the ability to self‑organise and self‑manage your time; adjusting to competing priorities when necessary
- Positive can‑do attitude, you are resilient & keen to learn
- Forming part of and contributing to a team
- Planning and documentation skills in order to implement process changes
- Desirable – Microsoft Office (Excel, Word & PowerPoint). Including analytical and modelling skills
What We Offer
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
- Award‑winning pension
- On‑site health services
- Private medical insurance packages to suit your personal circumstances
- Paid parental leave
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- Special discounts for employees, family and friends
- Access to an array of learning and development resources
The role will be based in a Citi Office in Belfast, Northern Ireland.
We review applications on a rolling basis and therefore encourage you to apply as soon as possible.
Citi is an equal‑opportunity and affirmative‑action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We also offer reasonable accommodation for persons with disabilities who need assistance to use our search tools or apply for opportunities.
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