Counter Manager – Doncaster

Overview

Benefit is Glowing and growing. We are currently searching for a part‑time Counter Manager to make real connections in Boots Doncaster. As a Counter Manager, you will be instrumental in achieving sales targets and creating exceptional customer experiences.

Responsibilities

• Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards and inspiring the team to maximize performance.
• Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Connect with customers daily, demonstrate products with passion and consistently achieve individual sales targets, contributing to overall counter goals.
• Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Develop innovative in‑store and external events through strategic linkups, collaborations, product launches, and charity initiatives to boost sales and brand awareness.
• Ensure the counter is always fully stocked, monitor inventory levels closely, and report concerns to the Area Manager to minimize lost sales opportunities.
• Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Oversee daily, weekly, monthly, and annual administrative tasks to support the Area Manager and ensure smooth store operations.
• Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
• Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

• Dynamic, enthusiastic, and sales‑driven.
• Passion for makeup and retail with a focus on achieving sales targets.
• Result‑oriented, enjoys a challenge and exceeding sales expectations.
• Desire to provide a unique customer experience that drives loyalty and repeat business.
• Flexible availability including weekends, late nights, bank holidays, and holiday periods.
• Minimum 2–4 years of prior customer service experience in a retail or hospitality environment and a passion for sales success.
• Minimum 6 months of management experience.

Benefits

• Product discount.
• Staff sale.
• Free new launch products.
• Annual leave.
• Full training provided.
• Refer a friend scheme.
• Competitive commission scheme.

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