Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles
Location: Isle of Wight Youth Trust, Newport and across the Isle of Wight community
Hours: Full Time, 37.5 hours per week
Salary: £26,227
Contract: Fixed term initially until 31 January 2028
Applications close: 12pm on Wednesday 1st July 2026
Roles
Connect to Work (CTW): Employment Assistant
Case holding role supporting young adults with health conditions, disabilities or complex barriers to move into and sustain meaningful paid employment. Provide intensive, personalised support from first engagement through to job matching, employer engagement and in work support.
Work Placement Assistant (ADAPT)
Case holding role providing structured, early‑intervention IAG and practical support to young people who are not in Education, Employment or Training (NEET) or at risk of becoming NEET. Build confidence, motivation and employability while addressing wider barriers such as wellbeing, stability and life skills, developing clear pathways into education, training or employment.
IAG Assistant (Prudence Trust)
Blend of low level case loading and single interaction work, providing broad, impartial IAG across education, wellbeing, independence and future pathways. Drive continual improvement of the Youth Hub’s digital IAG offer, extending support beyond face‑to‑face settings.
Key Responsibilities
- Build trusting, supportive relationships with young people aged 16–25
- Provide person‑centred information, advice and guidance tailored to individual needs, strengths and aspirations
- Develop personalised action plans and support young people to overcome barriers to progression
- Deliver employability support including CV preparation, job applications and interview skills
- Work proactively with local employers, training providers and partner agencies to open up opportunities
- Support access to training, education, volunteering and work experience
- Maintain accurate records and track progress and outcomes using internal systems
- Work collaboratively with Youth Hub colleagues, DWP Work Coaches and community organisations to provide a seamless, joined‑up service
About You
We are looking for people who have / are:
- A minimum of one year’s experience in supporting young people (under 25) with complex needs and barriers to employment, education and/or training
- Experience of working with young people aged 16–25 in an advisory, mentoring, coaching or support capacity
- A strong communicator with excellent listening skills
- Empathetic, approachable and non‑judgemental
- Passionate about supporting young people to achieve their goals
- Confident working with individuals from a wide range of backgrounds
- Motivated, organised and able to manage their own workload
- Comfortable using IT systems and maintaining accurate records
- Committed to helping young people progress into education, training or sustainable employment
Experience of supported employment approaches, welfare to work programmes or developing digital content and resources would be highly beneficial.
Benefits
- People’s Pension scheme
- Sovereign Healthcare Plan
- 26 days annual leave plus Christmas closure
- A dedicated wellbeing day each year
- Flexible working arrangements
- Employee Assistance Programme
- A variety of discounts
- Training and development opportunities
Additional Information
A full UK driving licence and DBS enhanced check (performed upon appointment) are requirements of the role.
The Youth Trust is committed to safeguarding and promoting the welfare of everyone we support.
Equal Opportunities
We encourage applications from people who identify as part of marginalised communities or with experience of living with poor mental health.
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