Family Support Worker
Phoenix Futures is recruiting a Family Support Worker at HMP Pentonville to support service users and their families on their recovery journey. The role involves advocacy, signposting to agencies, and supporting through the last 12 weeks of sentence and 12 weeks after release.
Responsibilities
- Support service users and families in HMP Pentonville and the community.
- Advocate for service users, signpost and refer to agencies.
- Deliver psychosocial interventions with the Through the Gate team.
- Accompany prison leavers to community services and support engagement.
- Apply risk assessments and adhere to staffing protocols.
- Work occasional late shifts and weekends on a rota basis.
Qualifications & Skills
- Self‑motivated with initiative and teamwork.
- Strong communication and organisational skills.
- Dynamic, forward‑thinking approach.
- Experience working with vulnerable adults presenting with substance, alcohol and associated issues.
Rewards
- Starting salary of £29,383, with potential yearly increments subject to appraisal.
- 25 days annual leave plus Bank Holidays, increasing up to 30 days.
- Dependent leave.
- Occupational sick pay.
- Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme.
- Continuous training and career development.
- 24/7 Employee Assistance programme.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years of experience and is a leading provider of drug and alcohol treatment. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better. We provide psychosocial treatment and support to help people, families and communities recover from drug and alcohol dependency.
We encourage applications from people of all backgrounds and are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
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