Counter Manager – Manchester T3

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time Counter Manager to make real connections in Manchester T3.

As a Counter Manager, you’ll be instrumental in achieving sales targets and creating exceptional customer experiences.

To work in the airport you will need to be 18 or over.

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimise coverage and support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
• Airport Work Requirements: 5 years of referencing checks, DBS check, mandatory airport training, and airport pass. Availability for early starts, potentially as early as 4 AM. Pass process typically requires 6‑8 weeks before starting.

Qualifications

The Bene‑Fit for a Counter Manager:

• Dynamic, enthusiastic, and sales‑driven
• Passion for make‑up and retail with a focus on achieving sales targets
• Result‑oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, bank holidays and holiday periods.
• A minimum of 2‑4 years of prior customer service experience in a retail or hospitality environment with a passion for sales success
• Minimum 6 months of management experience

Benefits

• Product discount
• Staff sale
• New launch gratis
• Annual leave
• Full training provided
• Refer a friend scheme
• Competitive commission scheme

Additional Information

Come paint the world PINK with us!

Apply to become a Counter Manager

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com.

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