Sales Support (Fixed Term Contract)

Requirements

• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills and a confident, professional manner
• High attention to detail, especially when working with pricing, quotes, and order data
• Proficiency with CRM systems, quoting tools, and Microsoft Office (particularly Excel and Outlook)
• Proactive and resourceful you anticipate needs before they arise
• Calm under pressure and comfortable working to tight deadlines
• Team-oriented with a strong sense of ownership and accountability
• Driven to support high performance and contribute to revenue success

What the job involves

• As a Sales Support you will support and work closely with our high performing part of the VAR Business and have a true impact across numerous large customers and provide first class customer service
• Prepare accurate quotes and process orders
• Updated client data and reports
• Raise bids and basic configurations
• Manage the full order lifecycle: raising orders, tracking deliveries, coordinating with distributors, and ensuring timely fulfilment
• Act as a first point of contact for customer queries when the lead salesperson is unavailable
• Provide timely updates on order status, stock availability, pricing, and delivery schedules
• Build strong working relationships with customers, distributors, and vendor partners
• Handle administrative tasks that allow the salesperson to focus on closing deals and building relationships
• Liaise with internal teams (finance, logistics, technical services) to ensure smooth execution of customer requirements
• Track and elevate issues such as backorders, pricing discrepancies, or delivery delay

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