Inbound Sales Development Representative

Requirements

• A strong communicator who enjoys interacting with people
• Confident telephone manner
• Naturally curious, with a genuine interest in understanding business challenges
• Service-oriented, with a focus on delivering a great customer experience
• Organised and able to manage multiple conversations at different stages
• Motivated to develop a career in sales, business development, or customer success
• Comfortable working in a fast-paced, high-growth environment
• Recent Graduate looking for their first opportunity or 1–2 years in a customer‑facing role (e.g. sales, SDR, customer success, support, hospitality, retail)
• Experience engaging with customers or clients in a professional setting
• Fluent English (written and spoken), other language capabilities are a plus

What the job involves

• We’re looking for an Inbound Sales Development Representative to join our growing commercial team
• In this role, you’ll be responsible for engaging with inbound leads who have already expressed interest in Attensi, ensuring a high‑quality first interaction, following up with unresponsive leads and helping convert that interest into meaningful sales conversations
• This role sits within our core Revenue Operations function — the beating heart of our commercial organisation — bridging the gap between Sales and Marketing to ensure a seamless and effective customer journey
• You’ll play a critical part in the early stages of the customer journey — understanding potential clients’ needs, qualifying opportunities, and connecting them with the right people in our Business Development team
• This role offers a strong foundation for a career in a high‑growth SaaS business, giving you transferable commercial, customer and communication skills that can open pathways across multiple teams here at Attensi
• Your working day will typically consist of a variety of tasks related to following up on inbound leads and business opportunities for Attensi in the UK, Europe and the US
• If you are fascinated by the world of sales, this is a fantastic opportunity to work with challenging and rewarding tasks, learn from the best and become part of – and grow with, a dynamic and fun company in a phase of exponential growth!
• Engage with inbound leads generated through marketing campaigns, website enquiries, and events
• Quickly respond with calls and emails to new enquiries and ensure a seamless first experience with Attensi
• Qualify leads by understanding their organisation, challenges, and objectives
• Book high‑quality discovery meetings for Business Development Directors
• Maintain accurate records of all interactions and lead progression in CRM systems
• Support nurturing of early‑stage opportunities to keep prospects engaged
• Work closely with marketing to provide feedback on lead quality and campaign performance
• Collaborate with the wider sales team to optimise conversion from inbound enquiry to qualified pipeline
• Work with Revenue Operations to further improve our approach to lead management and adopt advanced AI into workflows
• Engage with inbound opportunities across global markets, including the US, which may require flexible working hours or shift patterns to support different time zones

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