Availability Window
Sun 17:00-23:00Mon 17:00-23:00Fri 17:00-23:00Sat 17:00-23:00
Pay
Customer Delivery Driver rate starts from £14.18 an hour; increases to £15.45 for stores inside the M25. Additional payments may apply based on location.
Hours
Minimum of 16 guaranteed hours per week. Option to work fewer hours, down to a minimum of 12. 3 weeks’ notice of shifts.
Key Responsibilities
- Ensure van and trays are clean, tidy and organised.
- Maintain clean, tidy and rubbish‑free rest area, picking up litter.
- Wash trays as part of the tray wash process.
- Load the van as required, checking for roadworthiness.
- Communicate with customers about order changes, substitutions, refunds.
- Take care of products/deliveries as if they were your own.
- Explain that customers will not be charged for substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving if early.
- Call the store if running 30+ minutes late.
Additional Responsibilities & Expectations
- Build relationships with colleagues to create team spirit and improve store for customers.
- Warm and welcoming interactions with customers and colleagues, taking time to understand customer and say ‘Thank you.’
- Act quickly to respond to changing customer needs and embrace change within the store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve balance.
- Share ideas with manager and colleagues on how to improve store for customers.
Eligibility & Requirements
- Age: must be over 18 years old.
- Valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
- Willingness to commit to required hours and availability windows.
Diversity & Inclusion
Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and be yourself at work. Everyone’s welcome.
Flexible Working
We know life looks different for each of us. We welcome chats about flexible working. Whether you’re just starting a career, want freedom, or something else, we support life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or other key life events. Talk to us throughout your application about how we can support you.
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