This is a 12 month MAT leave role – FTC not a day rate
What if your expertise could help someone, somewhere, to live a better life?
Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector?
At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.
Committed to driving meaningful change—a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record—we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today’s healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people’s lives.
We’re a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife through our YouTube #LYNXLife playlist, Instagram, Facebook, LinkedIn, and Twitter.
Everything this company achieves—every life it saves, every penny it makes, every policy it changes, every award it wins—is down to everyone who works here.
Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays.
Our Role:
As an Operations & Commercial Lead at Havas Lynx, you are the most senior operations role operating at an agency level, working across one or more agency teams. You are integral to the overall commercial success of the agency teams you are responsible for through exceptional financial acumen and commercial best practice. You are also responsible for all aspects of agency processes, production, and creative best practice. You will practically help to solve resource and other broader challenges relating to the successful functioning of your agencies.
This role requires experience in the following:
- Responsible for ensuring all project timelines in full via the Pulse Resource Scheduler before the project commences, and that booked hours do not exceed the specific number of budgeted hours in Pulse / the SOW (or the supplied budget hours for ABP).
- Act as the first point of contact for any process-related queries
- Ensure the briefing process is consistently followed by Client Services teams, and that all resource requests align with the written time estimates provided by Creative, Medical, Strategy, and other specialist teams
- Required to oversee workflow coordination, resource allocation, manage projects and teams across specific workstreams.
- Act as a key motivational leader within the agency, helping to maintain high morale through proactive cultural initiatives and the promotion of a healthy, inclusive working environment
- Be a trusted and approachable first point of contact for team members facing challenges or requiring support
- Support the ALT in defining clear reporting structures and line management responsibilities
- Provide effective line management and mentorship to the Resource Manager, identifying appropriate development and training opportunities
- Experience in a similar role in an agency is critical
What you can expect from us
A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.
You can also expect a whole host of benefits, including:
- Hybrid Working – 3 days in the office (flexible working options are available for in-office days)
- Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
- Option to buy, carry or sell holidays
- Early Friday finish throughout the year
- Seasonal working hours
- Enhanced family leave, pay and return to work benefit scheme
- Extensive L&D support
- Sabbatical opportunities
- Season ticket interest free loans for travel
- Cycle to work scheme
- Life insurance (4x salary)
- Company pension scheme
- Fully compensated company events
- Volunteer days
- Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
- +Medicash healthcare benefit
- 24/7 access to a free, confidential and independent Employee Assistance Programme
Get in touch to find out how we can make an impact that matters together.
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