Business Operations Manager

Operations Manager

Quick Service Restaurant / Grab and Go

Up to £35,000 + Bonus

Monday to Friday

M4 Corridor / West London

Your Experience

• You are an inspirational, operations led manager and trainer and have a track record of leading your managers and team members, delivering quality food service operations and consistently exceeding your business metrics.
• You are passionate, a brand advocate, have experience of working with franchisees or franchise led environments. To ensure your team are equally as knowledgeable and positive when delivering the team values and a quality focused customer service
• A consummate coach and leader, you drive individual high performance and develop people through regular one to ones and training sessions.
• You have excellent listening, writing, communication and people skills enabling you to capitalise on your commercial flare

Day to day

• Delivering training sessions and supporting, coaching and managing your teams to go above and beyond the business metrics
• Implementing and maintaining brand standards, operational management processes and delivering best practice to a diverse group of managers and operators
• Planning, coordinating, training and delivering on projects and central operations led initiatives that will benefit all stores to maximise sales and profit
• Your time will be split between working in the office and occasional international travel

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