At National Highways, we have an exciting opportunity for a Senior Statistician to join our team in Customer, Strategy and Communications (CSC). This role will give you the opportunity to use your statistical expertise and experience to produce high-quality analysis on the performance of England’s motorways and major A roads. You will be working with traffic, road safety and customer satisfaction data and will be developing models, writing code and creating both technical reports and insightful commentaries for non-analysts. A key part of your role will be to provide statistical advice and guidance across the organisation, so you’ll need to be a great communicator with a confident working knowledge of a broad range of statistical techniques. You will have great inter‑personal skills to enable you to work closely with internal and external stakeholders.
This role can be based from Birmingham, Exeter, Guildford, Bedford, or Manchester. You will be required to travel at least once per month to Birmingham or Manchester to collaborate with the team. Ad‑hoc travel to other National Highways locations and to key external stakeholder offices may be required.
Responsibilities
- Statistical analysis into the customer satisfaction, safety and performance of England’s motorways and major A roads, including leading the development of forecasting models for performance metrics on National Highways’ machine learning platform.
- Producing analytically assured reports and outputs that communicate insight effectively.
- Providing high-quality statistical advice and assurance across the organisation.
- Setting and implementing consistent standards and guidance for using data, applying statistical methods, and communicating analytical results.
- Developing the statistical capability of the team and the wider organisation.
The Customer, Strategy, and Communications directorate is essential to National Highways. We guide the direction of the strategic road network, helping the company deliver economic and social benefits by meeting the needs of our customers, clients, and fulfilling regulatory requirements. As the central hub within National Highways, we provide the corporate strategic planning function for the organisation.
Qualifications
- Relevant work experience in a statistical or analytical role and evidence of formal statistical training (e.g., a degree in statistics, mathematics, economics, science or similar).
- Excellent communication skills and an engaging communication style, with the ability to present with impact to a range of audiences with differing levels of technical knowledge.
- A track record of working collaboratively and maintaining strong relationships with stakeholders.
- A practical understanding of a range of statistical methods, with the ability to support others to use them appropriately. Experience of developing statistical methods for forecasting is desirable.
- Experience of designing and producing analyses to support decision making.
- Experience using Python or another programming language for statistical data analysis. Experience of using Databricks on Azure is desirable.
Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core are our values of passion, integrity, safety, teamwork and ownership.
External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.
Benefits
- Basic salary and a potential performance related bonus.
- Contributory pension scheme with employer contribution of up to 10%.
- Annual leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays).
- Flexible hours and approach driven by connected and sustainable working including hybrid working.
- Life assurance of 4 times annual salary.
- Health and wellbeing support, including an Employee Assistance Programme, 24/7/365, occupational health service, flu vaccines and a wellbeing app.
- Cycle to work scheme.
- Significant investment in career development, learning and development, talent management, coaching, mentoring and on‑job experience.
- Family friendly: enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave, and access to financial support for holiday play schemes and paid special leave (up to 5 days pa) for caring responsibilities.
- Money friendly: access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays, and a financial wellbeing programme.
- Community friendly: paid leave to volunteer, 3 days basic per year.
Pre‑employment Checks
- Right to work check.
- 3‑year employment history references.
- DBS criminal record check.
- Social media and adverse journalism check.
- Driver’s licence check (if applicable).
- Fit to work questionnaire (for all), followed by a medical check (if applicable).
- Qualifications and/or professional membership check (if applicable).
We are committed to creating a diverse environment and welcome applicants from all backgrounds. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.
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