Production Support Engineer – Trading – £80K

Our client is a growing trading firm and FinTech – At the cutting edge of algorithmic trading strategies, Machine Learning and low latency Financial Technology.

With hybrid working in the London office, they’re looking to hire a Production Support Engineer with strong technical expertise, ownership, and the ability to operate independently within a fast-paced financial markets environment.

You’ll play a key role in ensuring platform stability, incident response and client support.

Requirements:

• Great experience in a Production Support / App Support / Trading Systems Support role
• Strong experience supporting electronic trading platforms in a production environment
• Strong understanding of incident management, root-cause analysis, and client facing support.
• Experience working directly with clients, brokers, liquidity providers, or trading counterparties.
• Proven ability to manage multiple priorities and respond during production incidents.
• Strong hands-on experience with the FIX Protocol.
• Ability to analyse application logs, packet captures, and system behaviour
• Understanding of network connectivity concepts, including TCP/IP, routing, firewalls,

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