Resident Liaison Officer – Social Housing Planned Works

WPS is looking for an experienced Resident Liaison Officer (RLO) to support planned retrofit works programmes within social housing. This key customer-facing role will be your opportunity to ensure a positive resident experience during refurbishment.

As an RLO, you will communicate with residents, manage appointments, and handle complaints efficiently. Proven experience in this role is essential, with strong interpersonal skills required. The position offers an engaging role within a supportive team environment.

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