Who We Are
At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritised and your potential can thrive.
The Role
You are the Foundation lead responsible for defining tenant‑to‑tenant migration standards for SharePoint Online, OneDrive for Business and Teams‑associated file content. You translate information architecture realities (permissions, metadata, sharing, content structures) into repeatable runbooks and quality gates that enable high‑volume, low‑disruption migrations. You govern tool configuration standards (native and/or third‑party) and establish validation and remediation patterns so Scale squads and the Factory can execute predictably.
Key Responsibilities
- Define shared data migration strategy and standards for tenant‑to‑tenant ODSP/Teams files.
- Define discovery and mapping approach (sites, OneDrive, Teams file stores, permissions, metadata, exceptions).
- Produce runbooks for staging, delta moves, cutovers and post‑migration validation. Define permissions and sharing parity standards; establish remediation patterns for common issues.
- Define quality gates and acceptance evidence appropriate for enterprise migrations. Govern tooling standards (configuration patterns, scheduling approach, reporting outputs).
- Run/lead early pilot content migrations and harden practices based on findings.
- Coordinate dependencies with Identity, Teams and Adoption/change inputs for cutover readiness.
- Establish operational reporting metrics for content moves, exceptions and learning trends.
- Serve as escalation authority for complex content migration scenarios and pattern definition.
Must‑Have
- Delivered tenant‑to‑tenant SharePoint/OneDrive/Teams files migrations in production (specialism mandatory).
- Strong SharePoint Online and OneDrive operational and permissions expertise.
- Hands‑on experience with enterprise migration tooling in this domain (e.g., ShareGate/Quest or equivalent).
- Proven ability to industrialise migration delivery through runbooks and quality gates. Strong validation discipline: understands “fidelity” and can define measurable acceptance checks.
- Willingness to support early/late calls and cutover windows for pilots and wave events.
- Strong documentation and stakeholder translation skills (technical to business impact).
Good‑to‑Have
- Experience with complex information architecture/metadata heavy environments.
- Familiarity with Teams content dependency chains and impacts on user experience.
- PowerShell/Graph reporting and automation experience.
- Microsoft certification alignment (MS‑102 and/or collaboration admin) or equivalent.
Interpersonal & Consulting Skills
- Sets clear standards and defends them with evidence.
- Strong collaborator across disciplines; anticipates dependency risks.
- Calm and decisive during cutovers; clear communication of risk/impact.
- Coaches engineers through repeatable patterns; improves team capability.
- Strong customer empathy: minimises disruption without compromising integrity.
- High attention to quality and audit evidence.
Typical Deliverables / KPIs
- Shared data standards pack (runbooks, validation gates, exception patterns).
- Pilot outcomes and reduction in exception rate over time.
- Rework rate / migration reruns trending down wave‑to‑wave.
- Evidence completeness rate for migrated scope.Stakeholder acceptance rate and time‑to‑sign‑off per wave.
Shift / Working Pattern Notes
Primary UK business hours, with expected out‑of‑hours support during cutovers and cross‑region coordination windows (early/late calls; occasional weekends in peak migration periods).
Employment Status
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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