E-Billing Executive

Key Responsibilities

• Submission of PDF and Ledes eBill files to 3rd party intermediaries, on behalf of all our global offices network
• Maintain the data held in various 3rd party intermediaries
• Assist with the loading of all UK, US, EMEA and Asia timekeepers and associated rates in various 3rd party intermediaries
• Analyse client electronic invoicing requests
• Act as a liaison between fee earners, business support teams, Business Finance, IT department, clients, and electronic invoicing intermediaries to help implement new electronic invoicing requests
• Ensuring that invoices are raised correctly and in a timely basis (within the agreed Service Level Agreement) and are paid promptly by the client
• Understand clients billing and collection processes and ensuring that invoices are produced, submitted and collected in a manner which is appropriate for the Firm and client, which facilitates payment with minimum queries and time delay
• Drafting & checking draft bills (breakdowns of proposed bills submitted for partner approval)
• Processing and collation of bills including time/disbursement write-offs, time/disbursement transfers/cancellations and reissues
• Assist with the development, enhancement and testing of the firm’s billing systems and related tools, including electronic billing formats
• Assist the Revenue Projects team with the documentation of procedures and working practices
• Assist with running debtor statements- contacting clients and pursuing payments via email and phone
• Client liaison- assisting in providing a full-service to an assigned group of clients
• Arranging and attending client meetings to discuss eBilling requirements / issues / improvements
• Understand the various electronic invoicing intermediaries and how they work with electronic invoicing requirements/policies
• Reconciling matters both internally and via 3rd party intermediaries
• Provide 1st line support to the Business Finance Revenue teams, File Opening and Fee Earning community

Qualifications, skills and experience

• Over 3 years experience working within a legal ebilling role
• Advanced knowledge of commonly used 3rd party ebilling intermediaries
• Experience of Aderant Expert is preferred
• Excellent customer service orientation skills
• Competent IT skills, good working knowledge of Word, Excel and Outlook
• Suggests new ideas or ways of doing things in a confident, constructive and sensitive way
• Ability to analyse and interpret revenue data
• Behavioural Competencies: enjoys working as part of a team in a ever‑changing environment, enjoys being challenged and contributing with innovative ideas, attention to detail with a high level of accuracy, excellent communication skills, deadline focused and able to deliver within tight deadlines, ability to cope with conflicting demands and meet deadlines, exceptional communication and problem‑solving skills are essential, promotes a collegiate environment, good team morale and a spirit of co‑operation, inspire a learning and progressive environment through leading by example, ability to establish professional credibility, ability to use initiative and be pro‑active; with a positive approach to ensuring the demands of the department are met, able to work in a challenging environment, enjoys working in a fast moving and changing environment

Working Pattern

Full time

Location

London

Contract Type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives.

Equal Opportunity Employer Statement

Herbert Smith Freehills Kramer is an equal opportunity employer. We provide an inclusive working environment, and all candidates will be considered without regard to race, gender, age, disability, sexual orientation, religion, or any other protected characteristic.

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