We’re currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Responsibilities
- To be polite, professional and friendly at all times with customers, clients and colleagues
- Providing a warm and informative welcome to Cadent employees and introducing them to the area and its facilities
- You will be extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times
- You will manage the mail room and associated areas to ensure a high standard is maintained in relation to cleanliness, maintenance and snagging, equipment and stationery and training and support for all customers
- Detail-oriented and able to forecast what will be needed for the weeks ahead
- You will demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- Answers questions regarding the site FM services
- Directly works with all on site teams for consistent service and addressing issues
- To assist in all additional support services where applicable if correct training has been provided and verified, liaising with customer liaison team
Qualifications
- Is passionate about delivering excellent customer service and support services to our clients and customers
- Acts with honesty and integrity
- Creative and experimental in order to introduce new ideas to prospective clients
- Exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English
- High expectations for quality and an eye for detail
- High standard of personal presentation
- Ability to manage multiple projects and work assignments
- Ability to accomplish projects with little supervision
- Takes the opportunity to continuously learn and grow
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
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