Front Office Manager
Chelsea Harbour Hotel and Spa are looking for a passionate Front Office Manager who can deliver our unique guest experience, from their arrival, through their guest journey to their departure; delivering excellent guest service will underpin everything you do while working in a collaborative and supportive way with other hotel areas. Working alongside Room Division Manager, this is very much a ‘face of the business’ role, and therefore requires excellent client and staff communication skills.
“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal‑opportunity employer.”
Front Office Manager experience and skills
- Ideally experience in a similar position within a luxury 4 or 5 star environment is desirable
- Current experience within a hotel or similar environment
- Front Office Manager will have an excellent communicator and be able to connect with all levels in the business with the ability to motivate your colleagues.
- Effective organisational skills; able to prioritise tasks and self‑manage a workload
- Excellent personal presentation with a warm and welcoming personality.
- Friendly, approachable and professional
- Have a strong eye for details
In return, we offer
- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option available
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
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