Full-Time Staff – Urgent Care Assistant

Job Title: Urgent Care Staff – Minimum of FREC 4 (First Response Emergency Care Level 4) and ILS with more than 3 months left to expire

We are currently seeking qualified FREC 4 staff to join us for an exciting new contract in the North West. If you’re passionate about providing top‑notch emergency care and want to be part of a dynamic team, this is your perfect opportunity.

Contract Type: Full Time.

Key Responsibilities

• Provide advanced pre-hospital emergency care in line with a minimum of FREC 4 qualifications or equivalent/above.
• Assist in stabilising patients at the scene of accidents or medical emergencies.
• Work alongside other healthcare professionals to provide high-quality patient care.
• Ensure all clinical documentation and reports are completed accurately.

Essential Requirements

• Minimum of a valid FREC 4 certification or equivalent/above with ILS and more than 3 months left to expire.
• Previous experience in emergency response or pre-hospital care is preferred.
• Ability to work well under pressure in a fast‑paced environment.
• Excellent communication and teamwork skills.
• Full Manual Driving Licence.

Preferred Qualifications

• CERAD or IHCD D1/D2 Blue Light Qualification.
• AAP Qualification.
• IHCD Technician Qualification.
• FREUC 5 qualified.
• NHS Qualified UCS or EMT qualification.
• C1 Licence preferable.

Personal Qualities

• Aged 18 and over.
• Great communication skills gained from dealing with members of the public from a range of different backgrounds.
• A caring and compassionate nature.
• A willingness to learn.

Why Join Us?

• Be part of a ground‑breaking new contract in the North West.
• Competitive pay rates and benefits package.
• Continuous professional development and training opportunities.
• Supportive team environment with opportunities for career advancement.
• Meets the national living wage.
• Company pension for PAYE employees.
• Uniform and PPE provided.
• Ongoing CPD.
• Staff social events.
• Opportunity to develop to emergency & event medical duties.

Working as part of an ambulance crew, excellent communication, caring and time‑management skills are essential as you will support and care for a range of patients with different conditions, mobility and disabilities.

To fulfil this role you must hold a full and valid UK driving licence, be physically fit so you can undertake manual handling of patients and equipment, have previous experience in customer support and preferably patient care experience.

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