Empathetic AI-Driven Collections Specialist

updraft.com is seeking a skilled individual to support customers in financial difficulty through high-quality interactions within their Collections & Recoveries team. The role requires handling sensitive customer conversations and providing empathetic treatment while adhering to regulatory standards.

Ideal candidates will have strong collections expertise, an interest in AI tools, and the ability to work in a fast-paced environment. Benefits include competitive salary, performance bonuses, and flexible working arrangements in a hybrid culture.

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