What Is Involved?
Provide responsive, efficient and effective administrative support to Transactional Services.
Key Responsibilities
- Support the financial assessment and reassessment processes for Adult Social Care services
- Arrange appointments and validate service user information
- Maintain and retrieve data from digital and paper-based systems
- Respond to internal and public enquiries professionally and efficiently
- Contribute to service improvement initiatives and uphold high standards of customer service
What Will I Need?
- NVQ Level 2/3 or equivalent
- Experience of dealing with members of the public
- Strong IT and administrative skills
- Excellent communicator
Contact: Susan Wilson at susan.wilson@durham.gov.uk to arrange an informal discussion about the role.
Please refer to the attached Person Specification for the full criteria. If successful, you will be required to apply for a Basic Disclosure.
Our Offer to You
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years of continuous local government service), membership of the contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable.
Equality, Diversity, and Inclusion
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
Salary: £25,583 to £26,824 p.a. (Grade 4) pay award pending
Location: Spennymoor, Durham
Company: Durham County Council
Job Role: Finance Assistant
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