Overview
We’re looking for a Campsite Assistant to work in Castle Ward. This role is all about making sure that people have their best possible experience of an outdoor holiday with the National Trust.
Salary: £13.25 per hour
Contract: Fixed term contract until 31-Oct-2026
Hours / working pattern: Seasonal, flexible, weekends. This is a zero‑hour contract, meaning we can’t guarantee a set number of hours each week. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.
Internally, within the National Trust, you’ll be known as an ‘Outdoors Holidays Operations Assistant’.
For this role, you’ll need to complete our online assessment instead of using a CV or online application form. This will help us understand more about your strengths and give you more information on the role.
You’ll help to keep the campsite and bunkhouse clean, well‑maintained and welcoming for all guests. This includes practical tasks such as cleaning, basic maintenance, reporting repairs and generally being a friendly contact for everyone staying here.
You’ll be greeting people, helping with their bookings and dealing helpfully with enquiries or complaints. You’ll also help to run the campsite shop when needed. Everything you do day‑to‑day will make a big difference to someone’s holiday and help to make things run smoothly and to the standard that guests expect from the National Trust.
Who we’re looking for
- happy to work in all weather conditions, as this is an outdoor role
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well‑organised and adaptable
- willing to learn new skills
Benefits
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
Location
Castle Ward, Strangford, Downpatrick, BT30 7LS
Requirements
Eligibility to work in the UK.
Equal Opportunities Statement
The National Trust is committed to diversity and to creating a fair and equal society, free from discrimination. We welcome and value difference, ensuring that everyone feels they belong.
Safeguarding Statement
The National Trust is committed to safe recruitment processes to help the organisation attract and appoint the right staff or volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk.
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