Customer Experience Associate – Flexible Hours

John Lewis & Partners in Chelmsford is looking for a Customer Assistant to deliver exceptional customer service, ensuring shop standards are met while engaging with customers throughout their journey.

In this role, you will support the team with various tasks, drive sales with product knowledge, and foster customer loyalty. Basic IT literacy and strong communication skills are essential, and experience in customer-facing roles is welcomed but not necessary. The company promotes flexible working arrangements.

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