- Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
- Competitive
- Permanent Full Time (37.5 hours) – Permanent
As a B2B Operations Support Representative, you’ll play a vital role in helping some of our largest and most important customers do business with Screwfix. Working at the heart of our B2B team, you’ll coordinate the processes that underpin customer success, from managing complex orders and invoicing requirements to supporting tender submissions and maintaining customer‑specific catalogues and portals.
This is more than an operational support role. It’s an opportunity to become a trusted partner to both customers and colleagues, building strong relationships across Sales, Finance, Buying and Supply Chain to ensure every customer requirement is delivered accurately, efficiently and on time.
We’re looking for someone who thrives on organisation, enjoys solving problems, and takes pride in getting the details right. In return, you’ll gain exposure to a fast‑growing part of the business, working with key accounts and contributing directly to customer satisfaction, commercial performance and long‑term growth.
What’s in it for you?
- 28 days holiday (including bank holidays, 5 flexi days) increasing with service up to a maximum of 33 days
- Hybrid working with up to 2 days working from home
- Flexible start and end times around core working hours
- Buy More Holiday – eligible colleagues can boost their holiday allowance by up to one extra week
- Up to 14% employer pension contributions
- Life cover up to 4x your salary
- Health cash plan and discounted gym memberships (up to 25% savings)
- 20% discount at Screwfix and B&Q
Bonus
We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.
Cycle to work
Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25‑39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts
As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.
Share Plans
Become a Kingfisher shareholder with a variety of schemes to choose from.
Life Cover
If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
Retail Trust
Look after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q Discounts
As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.
Mind Training
We’ve partnered with Mind, the UK’s leading mental health charity, to give our colleagues the support and tools needed to look after your mental health.
Screwfix Community
Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.
Self‑Development
Advance your job‑related skills or learn how to play the guitar – take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family Leave
Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.
Training programmes
We’re growing, and we want our people to grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.
Open Development Programme
Take your career almost anywhere at Screwfix. Whether you want to side‑step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues.
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