Facilities Assistant 12.75 per hour

Summary

Facilities Assistant (Fixed‑term, 22.5 hrs/week, until 18 December 2026). Salary: £12.75 per hour. Working pattern includes weekends and bank holidays.

Responsibilities

• Clean and maintain the National Trust’s buildings and outdoor spaces, including sweeping, litter picking and general cleaning.
• Perform minor maintenance work and support other teams as required.
• Assist with unloading deliveries and other manual work.
• Provide excellent customer service to visitors, answering queries and speaking to guests.

Qualifications

• Focused on providing great service to everyone.
• Team player with the ability to work independently.
• Well‑organised, adaptable and willing to learn new skills.
• Comfortable working in a flexible and adaptable way.

Benefits

• Substantial pension scheme up to 10% basic salary.
• Free entry to National Trust places for employee, a guest and children under 18.
• Season ticket loan.
• EV car lease scheme for qualifying roles.
• Work‑related discounts (gym, shopping, cinema).
• Holiday allowance up to 32 days, plus holiday purchase scheme (subject to minimum criteria).

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination.

Safeguarding Statement

The National Trust is committed to a safe recruitment process and will not accept applicants who are not suitable to work with children, young people or adults at risk.

Location

Fountains Abbey, Fountains, Ripon, HG4 3DY

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