Job Role: Resettlement & Integration Support Worker
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Kingswood, South Gloucestershire
Additional information:
- A valid driving licence and access to own vehicle
- Participation in an on‑call out‑of‑hours rota
- Flexible working with some evening and weekend work depending on service needs
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
About the Role
As a Resettlement & Integration Support Worker, you’ll play a pivotal role in helping individuals and families begin a new chapter of their lives in South Gloucestershire. This is a truly rewarding opportunity where no two days are the same and where your work will have a meaningful, lasting impact. Every day, you’ll empower people, build confidence, and support them on their journey towards independence and belonging.
You’ll work closely with refugee individuals and families resettled through UK Government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client‑centred support tailored to each household’s needs. From helping people access healthcare, education, housing, and benefits, to supporting engagement in meaningful activities, you’ll be a trusted guide as families navigate their new life in the UK.
Through building strong, supportive relationships, you’ll equip people with the skills, knowledge, and encouragement they need to thrive independently. This is a role where your compassion, commitment, and dedication will directly shape positive futures and make a real difference within the local community.
Responsibilities
- Empower individuals and families by providing support that builds confidence and promotes independence.
- Lead on multi‑agency coordination, organising and facilitating meetings between families and professionals involved in their support to ensure everyone is working together effectively.
- Maintain accurate and up‑to‑date client records, ensuring high‑quality case management and clear communication.
- Help families access key services including schools, language classes, suitable housing, healthcare and wellbeing support.
Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
Qualifications and Experience
- Valid UK driving licence and access to own vehicle; business insurance may be required for travel.
- Ability to communicate and engage effectively with individuals and families with diverse, specific, cultural and complex needs.
- Strong and clear understanding of confidentiality, professional boundaries and safeguarding.
Benefits
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing up to 30 days after 4 years of continuous employment (pro rata for part‑time staff).
- 30% staff discount at our charity shops.
- Generous and competitive pension scheme.
- Supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
- Great opportunities for career development and free monthly training sessions from experienced facilitators.
- Eligibility for Blue Light Card which offers discounts on thousands of brands.
- Reflective Practice sessions from objective external facilitators.
Our Ethos and Equality
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service (DBS) check.
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