Job Description
At Frasers Group, our Maintenance Engineering team keeps the operation running in real time.
We’re looking for a Support Technician to join the team. This is an entry route into engineering where you’ll contribute from day one, working on live automation with experienced technicians around you, people who will step in when it matters, but also expect you to step up. You’ll be working on high-volume, automated systems, conveyors, sortation, and storage technology operating at scale.
Responsibilities
What you’ll be doing:
Responding When It Matters
- Provide front-line support on live equipment, working alongside Maintenance Technicians during breakdowns.
- Respond quickly when a conveyor or sorter stops, follow direction, and bring the system back online.
- Build confidence working independently on smaller issues and as part of a team during larger faults.
Building Engineering Capability Through Action
- Carry out planned inspections and preventative maintenance alongside Maintenance Technicians.
- Support repairs on mechanical and electrical systems, developing practical, hands‑on skills every shift.
- Take ownership of your learning.
Staying Close to the Operation
- Monitor equipment performance on the ground.
- Call out problems clearly and early.
Safety Under Real Conditions
- Work safely in high-risk environments.
- Follow processes properly, even under time pressure.
Accountability & Team Delivery
- Log all activity accurately in CMMS.
- Back the team during live issues.
- Support new equipment installs and system upgrades.
Qualifications
What we’re looking for:
Mindset over background
- A genuine interest in engineering and systems work.
- Comfortable in a hands‑on, physical role.
- Calm when equipment stops and focuses on the fix.
- Communicates clearly on the shop floor.
- Willing to learn quickly, take feedback, and apply it immediately.
Desirable (not essential)
- A qualification in Mechanical or Electrical Engineering.
- Experience in a maintenance, production, or operational environment.
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