Porter/D Driver Mate
Location: Burton on Trent
Job Type: Temporary/On-going
Warehouse Environment
Key Duties
- To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied
- Ensure the customer promptly receives their deliveries in excellent condition every time
- Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all times
- Assist in the loading of vehicles as and when required
- Ensure the customer is happy with their delivery before leaving the customer’s premises
- Follow all relevant instructions, training, and quality standards
- Use equipment, materials, and systems correctly and report any faults, hazards, or concerns promptly
Pay
£12.82 per hour; after 48 hours £19.23; unsociable hours £16.03.
Working Pattern
Days: Tuesday to Saturday.
Hours: start between 5:30 and 7:00 to finish (return to site).
Breaks: 30 minutes unpaid break.
Candidate Requirements
- Excellent communication skills both face to face and on the phone
- Ability to build rapport with customers
- Problem Solver Working to resolve customer problems at the point of delivery
- Takes pride in delivering exceptional customer service
- Be flexible in relation to shifts and duties with excellent timekeeping
- Be smartly presented at all times and have excellent customer service skills and be detail focused
Essential
Ability to follow instructions, work safely, and meet the standards required for the role.
Desirable
Customer Service Experience.
Benefits / Additional Information
- Free parking on site
- Canteen and catering on site
- Full training is offered
- Overtime opportunities
- PPE
We welcome applications from all suitably qualified individuals and comply with the Equality Act 2010.
Ethero Ltd is acting as an employment business in relation to this vacancy.
Any lawful deductions will be explained clearly before engagement. Statutory deductions such as Tax, National Insurance, and pension contributions (where applicable) will apply.
For reasonable adjustments during the recruitment process, please let us know.
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