First Response Technician

Company: Muller Dairy
Apply for the First Response Technician
Location: London
Job Description:

Company description:

Mller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Mller which employs over 24,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Mller brand is in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK.

Job description:

We are currently recruiting for aFirst Response Technicianat Muller Manchester to provide quick response and technical support to optimise value creation, working within with the Muller values and standards whilst striving to continuously improve.

Contract: Full Time/Permanent

Shift Pattern: 4 on 4 off Days and Nights (7am7pm/7pm7am)

Location: Manchester

Responsibilities will include but not be limited to the following:

High level problem solving capability and facilitation skills

Constant recognition that the value creation is level 1 – First line support primary purpose is to support the front line teams

Coaching front line team members, enabling them to solve problems

Uses PDCA techniques to follow problems through to 100 year fix in real time

Working closely as ONE TEAM with Rapid Response Engineers

Immediate go, look, see the issue by visiting the workstation when called upon

Maintenance excellence / Asset care

Muller Responsibilities:

Works on active OE projects continuously

Looks for waste in everything that we do

Actively seeks out improvement opportunities within the workplace and converts to own OE projects

Owns and delivers OE initiatives and is recognised for these

Utilises opportunities to improve the way we do things

Collaboratively works with other team members to improve our business

Can demonstrate OE contribution through PDP process

Aware of how current performance impacts the bottom line

Health and safety of self and others

Ability to deliver on the job training (show and tell) to new colleagues

Key skills and experience:

– Previous food manufacturing experience

– Technical acumen /qualification

Compensation and Benefits:

In return for your contributions to our success, Mller offers a competitive salary package.

We value our people and are proud to offer a wide range of benefits:

  • Salary sacrifice Pension scheme with Muller matching up to 8%
  • Life Assurance at 2 x your annual salary
  • We know its important to take time to spend with family and friends, we give you the equivalent of *5 weeks holiday.
  • Bonus Scheme- up to 5% paid annually

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Posted: June 20th, 2026