Head of Member Experience & Engagement

TRIA, an established supply chain organisation, is looking for a senior leader to enhance member experience and lead their strategic development. This role requires shaping a multi-channel service function while ensuring member satisfaction and retention.

Accountable for the member journey, you will use insights to drive improvement initiatives that enhance service quality. The position demands strong leadership capabilities, with a proven track record of improving member-facing operations. This is a unique opportunity to make a significant impact on the organisation’s success.

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