Remote Quality Assurance Lead — Insights & Improvement

Adecco is seeking a detail-driven Quality Officer to join a high-performing team focused on improving service delivery and outcomes.

The role involves assessing casework, analyzing data, and providing insights that drive continuous improvement. Remote work is available with occasional travel to the Canary Wharf office.

The ideal candidate will have experience in quality assurance within complaints or customer service and possess strong analytical skills.

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