Information Officer – Critical Care

Company: University Hospital Southampton NHS FT
Apply for the Information Officer – Critical Care
Location: Southampton
Job Description:

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Detailed description of the role follows.

Main Duties

We are seeking an efficient and motivated individual to join the critical care audit team. The post holder will collect and enter data, resolve queries, perform simple analyses, and produce and disseminate written reports. The post includes coding of reasons for admission to the Intensive Care Unit and the use of basic theoretical knowledge of medical terminology, anatomical and physiological terms.

Responsibilities

The successful applicant will possess attention to detail, strong keyboard and word processing skills for data entry and report formulation. Knowledge of database systems and spreadsheets is an advantage, and experience with clinical information, patient administration and results systems is helpful. Ability to concentrate for prolonged periods is essential.

A major part of the role is to collate and enter Critical Care Minimum Dataset (CCMDS) and Intensive Care National Audit and Research Centre (ICNARC) information for patients admitted to critical care. This data contributes to accurate activity data, funding, and best clinical practice. The post is mostly office‑based but also requires working within ICU and HDU areas liaising with clinicians, nurses and other unit staff. The post holder will join an experienced team of Information Officers and report to the Critical Care Clinical Information System Manager.

Qualifications, Knowledge and Experience

  • Essential criteria
    • Knowledge of data analysis and associated software/computer systems gained through diploma‑level qualification or equivalent experience.
    • Basic theoretical knowledge or equivalent experience from a clinical environment providing an understanding of medical terminology, anatomical and physiological terms and complex coding techniques.
    • Previous relational database experience.
    • Experience of dealing with queries, assessing data robustness, identifying inaccurate data and ensuring problem areas are escalated.
    • Able to clearly and accurately convey complex information both verbally and in suitable written formats.
  • Desirable criteria
    • Advanced MS‑Excel experience.
    • Experience of using Pivot tables, PowerPoint.
    • Creating charts and tables that enable CC Directorate resource planning and financial projections.
    • Knowledge of case‑note tracking computerized patient administrative systems.
    • Previous experience of clinical audit/information systems.
    • Ability to present Critical Care Audit data to a variety of audiences.

Trust Values

  • Patients First
  • Always Improving
  • Working Together

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Posted: June 20th, 2026