Supply Chain Manager

Everyone Leaves Happy, this is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the people you work with. When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way. Behind the scenes a reliable, efficient, and sustainable supply chain ensure we are ready to deliver for our guests, we are now looking for an experienced Supply Chain Manager to join our Support team based at our Office in Fitzrovia.

What You’ll Be Doing

• Leading and optimise Bill’s end-to-end supply chain performance, working with the Head of Purchasing and Supply Chain.
• Deliver against quality, service, cost, and sustainability objectives.
• Identify opportunities to improve efficiency, resilience, and consistency across the business.

Supplier & Distribution Management

• Develop strong relationships with suppliers and distribution partners.
• Monitor supplier performance and ensure KPI compliance.
• Manage supplier delivery schedules and communicate operational changes effectively.
• Source and onboard new suppliers to support innovation and business continuity.

Product Availability & Operational Excellence

• Manage forecasting, demand planning, and supply requirements across food and beverage categories.
• Ensure consistent product availability across all restaurants.
• Resolve supply chain issues quickly and proactively.
• Develop contingency plans to minimise operational disruption.

Commercial Performance

• Drive cost efficiencies while protecting quality and guest experience.
• Monitor key cost drivers including food, logistics, and supplier pricing.
• Partner with Finance on budgeting, forecasting, and cost reporting.

Cross-Functional Collaboration

• Work closely with Food & Beverage Development to support menu launches and product changes.
• Collaborate across departments with Operations, Marketing, Finance, and Property teams on key business initiatives.

Sustainability & Responsibility

• Champion responsible sourcing and waste reduction initiatives.
• Support ethical procurement and regulatory compliance.
• Help shape long-term, sustainable supply decisions.

What We’re Looking For

• Proven experience in Supply Chain Management, Procurement, or Logistics within Hospitality, Food Service, retail, or FMCG.
• Strong forecasting, inventory management, and demand planning expertise.
• Experience managing supplier relationships and negotiating commercial agreements.
• Excellent analytical and problem-solving skills.
• Strong stakeholder management and communication abilities.

Bill’s Support Office Benefits

• Access to Salary Early through Stream
• Discounts for both Supermarket and Industry
• Long Service Awards
• Enhanced Holiday from Day One – 33 Days
• Yearly Bonus
• Meaningful and Demonstrable Progression
• Social Events throughout the Year to connect with Peers
• Charity Day Off- Our Charity Partners will provide Events throughout the Year you can take part in

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