Position
Senior Architect – Operational Intelligence Team – Chester (United Kingdom)
Job Overview
As a Senior Architect on the Operational Intelligence Team, you will develop, document, and evolve the monitoring strategy for critical banking applications. You will shape monitoring solutions, promote standards, and ensure alignment with business processes. You will work closely with business, dev, production support, and monitoring tooling teams to define requirements and deliver end‑to‑end solutions.
Responsibilities
- Act as a subject matter expert for monitoring tools within the global monitoring strategy.
- Configure and enhance monitoring for applications across cloud and container‑based environments.
- Deliver demos, overviews, and training sessions to support wider adoption, creating supporting materials such as presentations and operational guides.
- Collaborate with Application Production Support (APS) teams in planning and scheduling of deployments.
- Partner with APS and other teams to optimise monitoring configurations, events, and dashboards.
- Produce reporting on tool adoption, usage, and key performance metrics.
- Contribute to global discussions around the ongoing evolution of monitoring strategy, sharing insights and best practices.
Qualifications
Core Technical Skills
- Advanced expertise in Unix/Linux systems administration, including performance tuning, troubleshooting, and scripting.
- Strong proficiency in Git and source control management, including branching strategies and integration with CI/CD pipelines.
- Proven experience with infrastructure automation, particularly Ansible, in large enterprise environments.
- Hands‑on experience with Splunk administration within production environments, managing large distributed deployments, clustering, Smart Store, high‑volume ingestion.
- Strong understanding of cluster lifecycle operations, performance optimisation, and reliability engineering.
- Certified or highly experienced Cribl administrator, with experience managing large‑scale Cribl deployments (distributed deployments with hundreds of worker nodes, extensive edge node infrastructure).
- Strong knowledge of data routing, pipeline optimisation, and operational management at scale.
Desirable Skills
- Experience in development and/or support of banking applications.
- Exposure to major incident management processes and structured change management frameworks (ITIL).
- Experience working within large, multi‑data centre enterprise environments.
- Business awareness, adaptable communication, and a flexible approach to evolving priorities and projects.
- Strong understanding of observability and monitoring platforms such as Splunk and Dynatrace.
- Ability to troubleshoot issues across highly distributed systems under production load.
- Excellent communication and collaboration skills, with the ability to work effectively across global teams.
Benefits
- Private healthcare for you and your family, annual health screen, and optional partner screening.
- Competitive pension plan, life assurance and group income protection coverage.
- 20 days of backup childcare and 20 days of backup adult care per year.
- Flexible benefits allowing you to choose a wellbeing account, travel insurance, critical illness cover, etc.
- Access to an emotional wellbeing helpline, mental health first aiders, and virtual GP services.
- Employee Assistance Program for confidential support.
- Opportunity to donate to charities through payroll, with the bank matching contributions.
- Access to Arts & Culture corporate membership and discounted entry to cultural institutions.
- Volunteer opportunities for community engagement and skill development.
Equal Opportunity Statement
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
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