CX AI Strategist: In-App, Proactive Support (Remote)

Arbor Education is looking for a CX AI Specialist in Leeds/Remote. The role focuses on designing and optimizing AI-driven customer experience programs and enhancing digital service channels.

Key responsibilities include leading in-app support feature design, improving customer journeys, and overseeing AI interfaces. The ideal candidate should have a strong background in AI tools and data analytics. Flexible working and a comprehensive benefits package are offered, including wellness initiatives and professional development opportunities.

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