IT Support Engineer

IT Support Engineer

£30,000

Stockport

ShortList Recruitment has an opportunity for an IT Support Engineer to join our client based in Stockport.

The IT Support Engineer will be responsible for 1st & 2nd line support duties and will be a point of contact for all IT support across the business.

Responsibilities:

• Provide daily end‑user support via helpdesk ticket management and escalation.
• Install, repair, and maintain hardware (PCs, laptops, monitors, printers, etc.).
• Recommend hardware upgrades or replacements as needed.
• Maintain accurate hardware and software asset records.
• Train staff at all levels on effective use of IT resources.
• Set up, dismantle, and relocate desks and workstations.

Required Skills:

• Experience of user IT infrastructure, including Windows 10/11 environments.
• Experience with hardware (PCs, laptops, printers, phones, peripherals).
• Exposure to networking components (routers, switches, access points).
• Basic networking knowledge and troubleshooting experience.
• Strong IT problem‑solving abilities and eagerness to learn.
• Articulate with strong written and verbal communication skills.
• Exposure to cloud technologies such as Azure is desirable.
• Understanding of security principles is desirable.

The IT Support Engineer will receive a salary of up to £30,000 plus benefits. This is an onsite role based in Stockport. It is commutable from Manchester, Cheadle, Wythenshawe, Wilmslow and Marple.

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