Senior Department Administrator in Cardio-Respiratory
This is an opportunity within the cardio-respiratory diagnostic team at Withybush General Hospital for an administrator with excellent organisational and interpersonal skills. The post holder will work with the administrative co-ordinator and admin team, booking cardiac and respiratory diagnostic investigations and cardiac procedures, delivering services efficiently and to the highest standards.
The successful candidate must have excellent communication skills, as communicating sensitively with patients and colleagues is essential. An understanding of the department’s core work, patient clinical pathways, and experience using hospital systems would be beneficial. However, an enthusiasm for the provision of high‑quality services, eagerness to learn and develop, and excellent organisational skills to prioritise work and meet deadlines are highly regarded.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Registering referrals, booking appointments, and recording outcomes for cardiac and respiratory diagnostic investigations and appointments.
- Facilitating the delivery of timely care, by ensuring lists clinic schedules are maximised.
- Responding to patient and staff enquiries by phone, email and in person.
- General administrative support of day-to-day service operations.
Person Specification
Qualification and Knowledge
- General standard of education; 5 GCSE’s or equivalent.
- Level 3 qualification e.g. A Levels/ NVQ 3 qualifications specific to administrative and secretarial role.
- Willing to undergo departmental training and improve knowledge and skills through further training.
- Knowledge of cardiac and respiratory diagnostic procedures.
Experience
- Previous experience of working in an administrative / office environment.
- Experience in minute taking and organising meetings and events.
- Computer literate and proficient in using Microsoft Office suite (Word, Excel, Power Point and Outlook) including use of internet search engines.
- Experience of data entry and maintaining spreadsheets.
- Experience of dealing with public, health care professionals and health board staff at all levels.
- Experience of working within a team environment.
- Experience of working within NHS.
- Experience of managing equipment or resources required for services.
Language Skills
- Welsh Speaker (Level 1).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr…