Onsite 2nd Line IT Support Engineer – Worcester

Totum Partners is looking for an IT Support professional to work onsite in Worcester. The role involves handling incidents from First Line Support, diagnosing hardware and software issues, and providing support for end users. Experience in supporting Windows 10/11 and M365 applications is essential.

The position is fully onsite with occasional local travel required. Familiarity with ITIL principles is a plus, and a driving license is essential for this role.

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