Relationship Manager, SME Business Banking

• Building a strong understanding of the client’s business and industry to promote insights, enrich client conversations and deliver fair outcomes
• Experience of working in relevant environments, i.e., Business/Corporate Banking, Financial Services
• Proven ability in identifying and meeting customer needs
• Evidence of commercial lending will be advantageous
• Experience of leading and delivering excellent customer service and proactively looking for innovative ways to improve this service
• Experience of building effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• Comprehensive understanding of risk management and proven experience of ensuring own/others’ compliance with relevant regulatory processes

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