Job Title
Credit Controller
Perks
Modern open plan office, monthly profit share bonus scheme, holiday buy-back scheme, company sick pay, free onsite parking, Perks at Work scheme, unlimited ‘tuck shop’ snacks, free lunch every Friday, charity dress down day every Friday, cycle to Work scheme, complementary Birthday vouchers, subsidised workplace massage, eye vouchers, employee assistance programme, company social and corporate events
Company
Manufacturing
Contract
Permanent
Hours
Monday – Friday, 8am – 5pm
Start
ASAP
Pay Rate
£28,500-£29,870
Location
Poole
About the role
Take full ownership of debt management, proactively collecting invoices, closely monitoring customer credit, and delivering a seamless, high-quality customer service experience at every touchpoint.
Responsibilities
- Act as a main point of contact for customer account queries
- Reconciliation, managing customer portals and integration (EDI)
- Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits, considering previous history, credit agency and trade references and other relevant sources of information
- Effectively review, manage and collect customer accounts, prioritising to maximise cash flow while minimising risk exposure (bad debts)
- Resolve invoice and payment queries promptly and efficiently
- Produce and distribute customer statements of account
- Produce and distribute customer overdue/reminder letters
- Produce and circulate weekly and ad hoc on stop, credit hold status and other reports
- Proactive management of new accounts and high value invoices
- Build effective relationships with customers and internal contacts
- Prepare month end consolidated invoices
- Escalate significant issues/concerns as necessary
Equal Opportunity Statement
Office Angels UK is an Equal Opportunities Employer.
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