Azure & On-Prem IT Support Engineer – Incident Lead

Charles Square, located in the City of London, is seeking an experienced Client Services Engineer to support on-premises and Azure environments. The role demands strong troubleshooting skills and customer empathy, with responsibilities including managing critical tickets and leading technical resolutions.

The ideal candidate will hold a Microsoft AZ-104 certification and have over 4 years of experience in complex troubleshooting within IT Solution Provider or MSP settings. The position includes benefits such as 19 days of annual leave and gym memberships.

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