Service Operations Engineer: Incident & Tech Support Leader

LA International is seeking a Service Operations Engineer in Stoke-on-Trent to provide technical support and incident resolution in a secure ICT environment. You will support incident management, monitor system performance, and ensure services are delivered per Service Level Agreements.

The ideal candidate will have experience in IT Managed Services, strong knowledge of Microsoft systems, and relevant certifications. The role offers a full-time position with a competitive salary of up to £35,000.

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