Night Shift Service Desk Engineer — Azure & On‑Prem Expert

Franklin Fitch is seeking a Client Services Engineer to join their support team in the United Kingdom. This role involves troubleshooting both on-premises and Azure-based environments while delivering excellent client service. The ideal candidate will have over 4 years’ experience in a similar position and strong knowledge of Azure components, VMware, and Active Directory.

Responsibilities include acting as the technical point of contact for incidents, managing high-priority escalations, and implementing changes. Strong communication and client service skills are essential.

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