Hospitality Event Supervisor

Location: Newcastle upon Tyne, Civic Centre

Salary: £32,597 – £35,412 per annum (Pay award pending)

Vacancy Type: Permanent, full time

Closing date: 03/07/2026

The Hospitality Event Supervisor role within Hospitality Services supports the delivery of high‑quality hospitality, banqueting and catered events at the Civic Centre and the Mansion House.

Key Responsibilities

• Plan, coordinate and deliver a wide range of functions including corporate events, civic engagements and weddings.
• Ensure consistently high standards and exceptional customer experiences.
• Build strong client relationships, understand client requirements and deliver successful events.
• Manage multiple events, work to tight deadlines and maintain attention to detail.
• Handle cash and banking duties, demonstrating accuracy and financial awareness.
• Work independently or as part of a team in a fast‑paced environment, supporting operations both front‑house and back‑house.
• Adopt improvements to service standards and enhance the guest experience.
• Assume evening and weekend working commitments to support functions and weddings.

Qualifications and Experience

• Proven experience in hospitality, events and banqueting with a strong focus on customer service.
• Demonstrable experience delivering quality events within a hospitality or banqueting environment.
• Strong organisational and administrative skills with the ability to manage multiple events.
• Excellent communication skills and a customer‑focused attitude.
• Good working knowledge of front‑house and back‑house operations.
• Desirable experience in improving service standards and enhancing the guest experience.

Explore career opportunities with Newcastle City Council by visiting our website to complete your application.

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