Welcome Team Manager

Job title: Welcome Team Manager

Line manager: Regional Sales Manager

Job type: Full time, Permanent. Working 5 days over 7 to a 40-hour week.

Salary: £26,580 base salary plus uncapped monthly sales commission

Location: Combermere, Whitchurch, SY13 4AJ

Responsibilities

• Pre qualifying calls ahead of show rounds.
• Arranging venue decor through recommended suppliers.
• This role ensures exceptional customer service by conducting show rounds, showcases, and virtual venue tours, providing a seamless and engaging experience.
• Maintain expert knowledge on the services Combermere Abbey & Artemis provides.
• Complete the follow up process with every couple post visit, with a goal to secure bookings.
• Strive to reach monthly sales targets.
• Arrange showcase and first look events for the venue including leading staff meetings, paperwork, and supplier decor arrangement.
• Onboard all confirmed weddings and arrange welcome back meetings with every newly confirmed couple.
• Following the welcome back meeting, professionally hand over the couple to the events team including all wedding information you have gathered from the couple.
• Weekly meetings with the Regional Sales Manager/General Manager to discuss the previous and upcoming week of show rounds, conversions and targets.
• Arrange sweet treats with chef and cocktails with the bar manager for every show round, meeting, and event day.

Company Overview

Artemis Venue Services are leaders in the business of weddings. We work in successful partnership with exclusive wedding and events venues across the UK to develop venues, build wedding businesses, generate wedding and event bookings, manage and operate venues and provide outstanding catering and event management.

Benefits

• Company events
• Company pension
• Discounted or free food
• On-site parking

Supplemental pay types

• Commission – Paid Monthly
• CommUnity rewards/bonus

Qualifications

Experience: Sales – minimum 2 years (required)

Licence/Certification: Driving Licence (required)

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