SaaS Support Specialist – 1st Line Troubleshooter & Trainer

Carina Software Group. in Penllergaer is looking for a customer support professional to provide first-line technical support for various SaaS products. This role involves troubleshooting, responding to support tickets, and ensuring top-notch customer satisfaction.

The ideal candidate should have 2-5 years of experience in software customer support, excellent communication skills, and the ability to work independently. Our company values accessibility and inclusivity in hiring practices.

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