Payroll and Benefits Lead

Payroll and Benefits Lead

Payroll Administration

• Act as the primary internal point of contact for global payroll coordination across multiple countries.
• Manage the end-to-end payroll cycle with outsourced providers, including:
• Data collation and validation
• Submission of payroll inputs
• Review of payroll outputs and reports
• Ensure payroll is delivered accurately and on time in line with local requirements.
• Resolve payroll queries from employees and stakeholders.
• Maintain payroll records and documentation.

Benefits Administration

• Support the administration of global employee benefits programmes, including:
• Enrolments, changes, and leavers
• Liaison with external providers
• Act as a key contact for employee benefits queries.
• Support annual benefits processes (e.g., renewals, reviews, communications).

Data & Systems

• Maintain accurate employee data within HR and payroll systems, ensuring data integrity for payroll processing.
• Support HR system transition and implementation activities.
• Prepare payroll and benefits reports as required.
• Support audits and data checks.

Process & Continuous Improvement

• Work within existing manual processes, ensuring consistency and accuracy.
• Identify opportunities to improve processes and reduce inefficiencies.
• Support ongoing system and process improvement initiatives.

Compliance & Governance

• Support compliance with local payroll and benefits regulations across multiple countries.
• Ensure appropriate documentation and audit trails are maintained.
• Assist with internal and external audits where required.

Skills & Experience

Essential

• Previous experience in payroll and/or benefits administration.
• Experience working with outsourced payroll providers.
• Strong attention to detail and accuracy.
• Comfortable working with manual processes and high volumes of data.
• Ability to manage multiple deadlines across different countries.
• Strong organisational and problem-solving skills.
• Good stakeholder communication skills.

Desirable

• Exposure to global or multi-country payroll environments.
• Basic understanding of payroll processes across different countries.
• Experience using HRIS or payroll systems.
• Exposure to cloud-based HR systems or similar platforms.

Personal Attributes

• Resilient and adaptable in a changing environment.
• Hands-on and proactive approach.
• Strong problem-solving capability.
• Comfortable working with ambiguity and evolving processes.
• Team-oriented with a collaborative approach.
• Able to prioritise effectively under pressure.

Role Context

• Supports a global workforce across multiple countries.
• Works closely with outsourced payroll providers and internal stakeholders.

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