Deputy Manager 9-Bed Autism Residential Service
Not open to those with Visa restrictions or requiring sponsorship
Location: Phoenix House, Manor Park, LondonSalary: £31,936 per annumHours: Full-time (flexible shifts between 7:30am 10:00pm)On-call: Required as part of rotaContract: Permanent
We are recruiting for an experienced and motivated Deputy Manager to join our 9-bed residential service at Phoenix House in Manor Park, London, supporting adults with autism and learning disabilities.
This is a key leadership role within a small, person-centred residential service where you will work closely with the Registered Manager to ensure the delivery of safe, effective, and high-quality care in line with CQC standards.
You will help lead a dedicated staff team, promote positive outcomes for individuals, and ensure the service continues to operate to a high standard of compliance and best practice.
Key Responsibilities
Support the Registered Manager with the day-to-day running of a 9-bed residential service
Lead, supervise, and motivate the care team to deliver high-quality, person-centred support
Ensure care plans, risk assessments, and support documentation are accurate, up to date, and regularly reviewed
Promote independence, dignity, choice, and wellbeing for all individuals supported
Ensure safeguarding procedures are followed and all incidents are appropriately recorded and escalated
Support CQC compliance, audits, inspections, and ongoing quality monitoring
Assist with rota planning, supervisions, appraisals, and staff performance management
Provide hands-on support when required, including personal care
Participate in an on-call rota to support the service out of hours
What Were Looking For
Previous experience in a senior support worker or deputy manager role within a residential or supported living service
Strong understanding of CQC regulations and quality standards
Experience supporting adults with autism and/or learning disabilities
Proven leadership skills with the ability to support and develop staff teams
Strong communication, organisation, and problem-solving skills
Ability to work flexibly between 7:30am and 10:00pm
Commitment to delivering person-centred, high-quality care
Desirable
NVQ Level 3 or Level 5 in Health & Social Care (or working towards Level 5)
Experience working in a small residential service environment
Experience in audits, compliance, and quality assurance processes
Additional Information
This role is based in Phoenix House, Manor Park, London (9-bed residential service)
Enhanced DBS check required
Full flexibility is essential due to service needs
On-call responsibility is part of the role
If you are a confident leader with a passion for high-quality care and want to make a real difference in a small, person-centred service, we would love to hear from you.
Apply today to join our dedicated team at Phoenix House.
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